To our US buyers:

By including a portion of the customs duties in the shipping fee, we are able to cover the import charges on your behalf.
There will be no additional billing, so you can shop with confidence.

About Accessories

Please note that the box shown in the image is for display purposes only and is not included with the purchase.
If the product details do not specify whether the box is included, it is usually not included.
Please message us to check whether the accessories are included.

Payment

eBay Managed Payments.
Please pay for the product within 3 days.

Returns

Returns are accepted.
Returns are only accepted if the product is not as described.
If there is a problem with the product, please contact us within 30 days of receiving the product. After 30 days, support may not be available.
Packages returned to sender will incur an airmail redelivery fee.
Shipping costs are not refundable.
If you return the product for your own reasons, you will be responsible for the shipping costs, including the shipping costs at the time of shipment.
In the case of a return due to customer reasons, the buyer will be responsible for the customs duties and round-trip shipping costs that we paid on behalf of the buyer at the time of shipping.

Shipping

We only ship to addresses registered on eBay.
If you are in a "remote delivery area", you will be charged an additional fee.
Due to our policy, we cannot ship to forwarding or delivery service addresses. We apologize, but we will need to cancel orders from such addresses.
We kindly ask you to re-register your current residential address on eBay and place the order again.

Estimated Delivery Date on the Product Page

The delivery date shown on the product page is automatically calculated by eBay.
We have a processing time of up to 10 business days from the time you purchase the item.
The actual delivery time is calculated from the moment we upload the tracking number.

Shipping Options

• Economy Shipping: Items will be shipped using Japan Post. It typically takes about 2 to 4 weeks for the item to arrive after the tracking number is uploaded.
• Standard Shipping: Items will be shipped using Japan Post. It typically takes about 1 to 2 weeks for the item to arrive after the tracking number is uploaded.
• Expedited Shipping: Items will be shipped using FedEx or DHL. It typically takes about 4 days to 1 week for the item to arrive after the tracking number is uploaded.

Note

Due to local weather conditions or customs procedures, delivery may take longer than the above estimates.
If your package is delayed, please contact us before opening an "Item Not Received" case.

About Importer's Obligation

Import duties, taxes, and charges are not included in the item price or shipping cost.
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Statement on Legal Compliance and Quality Assurance for the Sale of Used Goods

Legal Compliance

All products handled by our company comply with the Lanham Act, Common Law infringement, Unfair Competition Prevention Laws, and equivalent laws in other jurisdictions. We thoroughly verify the origin and rights related to each product and seek legal advice as necessary.

Quality Assurance

Before listing items for sale, we rigorously clean, disinfect, and perform quality control checks on every product. This process ensures that we provide our customers with safe, high-quality items. However, as our products are used, there may be minor damages or imperfections not clearly visible in listing images. These details are outlined in our sales policy, and we encourage customers to thoroughly review this policy prior to purchase.

Transparency and Accountability

Should it become apparent that any item we list potentially violates the aforementioned laws, we commit to promptly investigate and take necessary corrective actions. Additionally, we pledge to swiftly rectify any misinformation and maintain transparency in all our transactions.

Trademark Rights and Authenticity Guarantee

All items we sell are initially purchased directly from manufacturers or authorized dealers by general consumers and subsequently acquired by us following the "First Sale" principle. We have no direct affiliation with trademark holders or manufacturers. If any item sold by us is determined to be non-authentic, we will promptly offer a refund.

Handling of Misinformation

Although we strive for accuracy, unintentional misinformation may occasionally occur due to human error. If such issues arise, please contact our administration immediately. We promise to address your concerns with courtesy and professionalism.

Customer Service

We always respond to customer feedback and inquiries promptly and courteously. Our goal is to ensure our customers have a secure and enjoyable shopping experience. Should you have any questions or concerns about our products, please do not hesitate to contact us.