13.4x10.7 MM Natural Earth Mined Top Blue Tanzanite Oval Shape Cabochon 10.3 Cts

Aquamarine Impex

(A Sister Concern of "Aquamarine Traders")

Shipping

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The Purchased Product shipped to winning Buyers within 1 business day after receiving the payment.

The parcel with Item will be shipped from India.

Economy shipping - takes 12-25 business days usually (depend on country location).

Standard/Expedited Shipping- take 4 to 8 business days usually (depend on country location).

The buyers are responsible for additional charges VAT, Custom fees, Import Duty etc. (if any).

Your patience, kindness & understanding will always be appreciated. 

Note : For Brazil and Russian Federation there is no courier service so we can ship the parcels by India Post -Airmail & EMS/Speed Post service. 

For purchasing the item(s) of over USD 300 Value, we offer free express Shipping Service.

Return & Refund Policy

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We offer a 30 days risk free return policy. If you don't like the item(s), you can return it for a full refund or replacement (which you'll prefer). The 30 day return period begins from the day you received the item(s). Shipping cost, insurance, duties and taxes fees is Non-refundable. Please contact us before sending any return. Send returns by registered mail only.

Return of the damaged / used item will not be accepted.

Feedback Policy

If you are satisfied with our service, we sincerely hope you can leave us a Positive Review and rate the Detailed Seller Ratings with a "FIVE STARS".

Please do not leave us 1, 2, 3 or 4 star detailed seller ratings Review or case because they are all the same as the negative review.

Our goal is to make sure you are a satisfied buyer and pleasant shopping with us.

If any problem, please contact us before leaving the feedback or opening the case, we'll do our best to help you out and solve the problem.

FAQ'S

1- What is Aquamarine Impex's primary business?

We are specialists in Color Gemstones. If you are looking for natural Top Grade Gemstones, you have come to the right place.

2- Do you have any store or office where I can view the items I am interested in?

Yes, we have. You're most welcome at our factory (in Jaipur city of India) and office in Bangkok (Thailand).

3- How quickly do you respond to Emails?

During business day and working hours we'll usually respond to all emails within few hours or on same day.

4- Can I return an item if I'm not happy with it? What is your Refund Policy?

Of course, we offer a30 days risk free return policy. If you don't like, you can return it for a full refund or replace (which you'll prefer). The 30 day return period begins from the day you received the item(s).

5- How do I return an item?

It's very simple - all you have to do is let us know as soon as possible and we'll provide instructions on how to return the item to us. The item should be sent back to us as received, in a saleable condition i.e. unworn and without damage to the item. We reserve the right to reject refund claims where we believe the item is not returned in a saleable condition.

6- How will I be refunded?

Refunds will be issued in full for the original item price you paid. Refunds will be processed promptly (typically within three working days) via the same payment method you used to make the purchase.

7- I like a piece of Gemstone on your site but would you make a small change (in shape/size) for me?

As we have a Big Lapidary Factory so we can make small changes to the shapes/size or re-cut for you at no extra charge.

8- Are your Gemstones Natural?

All of the Gemstones we use are 100% Natural.

9- Are your gemstones treated?

For some kinds of stones we use heat treatment only.  Some color stones are commonly heat treated to bring out the intense color of the stone. For example, Tanzanite are heat treated in this way.

10- Do you sell jewelry also?

Yes, we do sell Jewelry and we have many stones and jewelry in stock which is not featured on the website. If you are searching for a particular Jewelry please let us know and we'll try our best to prepare for you what you are looking for (Silver or Gold Jewelry).

11- Where are your gemstones sourced from?

We source our gemstones from around the world direct from the mining place. We have direct link with the miners of many African countries like Madagascar, Tanzania, Nigeria, Mozambique, Ethiopia etc. Apart from this we have good hold on Indian Mining Place. If you have a question about any of our stones please contact a member of our team.

12- I am looking for a particular stone which is not listed on your site; can you source it for me?

If you have a requirement for a certain type of stone, please let us know and we'll do our best to Prepare it for you otherwise we'll arrange it from other manufacturers.

13- Do you sell Certified Gemstones?

Yes, most of our customers don't require any certification but on the demand of our customers we send the Gems to a Standard Gems Testing Lab for Testing Certificate. For testing report of each piece you need to pay USD 10 to USD 50 (according to the lab charges)

IGI, IGITL and some other labs are the most reputed in our city.

14- Can I see the process of gemstone manufacturing at your factory?

Yes, you're most welcome. Please contact us if you are interested. 

Have a nice day.

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