Disney Store Frozen Deluxe Doll Giftset Elsa Anna Kristoff Hans Olaf Coronation

• All items shipped domestic and internationally include tracking. Orders over $750.00 will require signature confirmation.
• Some small items that include the free shipping option may ship USPS Ground Advantage Mail in a bag or bubble mailer. If packaging condition is important to you, please contact us for alternate shipping options.
• Please check your shipping address when placing your order. Once payment is submitted, we can not change or edit any address information. No exceptions will be granted. If this is a gift for someone, please be sure to submit payment with the correct shipping address.
• International shipping is available through eBay's Global Shipping Program. International buyers will be responsible for any and all shipping and import charges that apply. For international shipping pricing, simply add the item(s) to your shopping cart and begin the checkout process for a grand total.
• Combined shipping is available for most items. Please be sure to add all items to your shipping cart and check them out together. If discounts don't automatically apply, please contact us before purchasing multiple items and we will lot them for you to ensure the cheapest shipping option available. Once orders have already been placed, we will not be able to adjust shipping.

• Positive feedback will be left in reciprocation after we have received your positive feedback. This is our way of knowing the transaction is complete, you have received your item and are satisfied with your purchase.
• If you have any issues with your order, please contact us immediately with details of exactly what is wrong. 
• We appreciate your business and very much appreciate the opportunity to correct any issues before opening a case or leaving neutral or negative feedback.

No Cancellations. Your order process begins immediately after payment has been received. Many of the collectibles we sell are of significant value. We make extra effort to store and ship them safely and ensure they are handled as least as possible. We can not compromise the item's condition or risk the package getting lost in transit going back and forth through the postal service.

Please be sure of your purchase before placing your order.

WE DO NOT ACCEPT RETURNS. PLEASE READ THE LISTING IN IT'S ENTIRETY, REVIEW ALL PHOTOS AND ASK ANY QUESTIONS BEFORE PURCHASING. YOUR ORDER IS YOUR AGREEMENT TO OUR STORE POLICIES.

• We actively report fraudulent returns to the local authorities, Postal Mail Inspection Service as well as the Internet Crime Complaint Center (IC3).
  • All of our items are purchased directly from manufacturers and authorized retailers. We do not purchase or sell aftermarket fakes or customs. We are well aware of the widespread of counterfeit knock-offs from Asia. We absolutely do not tolerate box swaps, figure or part swaps or any other type of return fraud!
  • Every item we ship out is carefully inspected, documented for unique characteristics and various other methods of identification and proof of authenticity. Please be forewarned, we will take legal action to recover our losses. Please save us both the headache and do not buy form us if you plan on committing return theft.
  • Empty, opened or damaged box claims will be submitted for postal investigation and will require buyer cooperation in submitting detailed photos as well as willing to bring the package to their local post office for detailed inspection if required.
  • The shipping packaging process of this item will be video recorded. We actively report civil theft and fraudulent returns to the local authorities, Postal Mail Inspection Service as well as the Internet Crime Complaint Center (IC3). Cryptkeepers Collectibles, LLC is registered in Sarasota County, FL, USA. Its is agreed that all parties will abide by the laws of the State of Florida in all matters relating to this agreement. And that in the case of any dispute, the legal jurisdiction of resolution shall be Sarasota County. Florida. The buyer acknowledges that any items not returned within 30 days of receipt of the refund will be deemed appropriated by the buyer and the buyer also acknowledges their intent to deprive from seller, either temporarily or permanently, the right to the property or the benefits from the property.

Please note we do not respond to questions that are already answered below. We also do not respond to sarcastic or rude remarks or insulting comment, etc.., rather we report this type of trolling activity to eBay for misuse of their messaging system.

• What's the lowest price you will take? Unless "Best Offer" is available on the listing, the price listed is the lowest we will take. Please do not bother sending us this message. If we wanted to sell for lowest price possible, the item would be listed for that price.

• I can buy this cheaper somewhere else, can you match the price? We do not offer price matching.

• Do you want to buy my collection or item? We are currently not interested in buying anyone's collection.

• How much do you think I can sell my item for or Can you help me price my items to sell? Unfortunately we can not help you with this process as there are many resources available to sellers for pricing both on eBay and general research.

• How much will it cost to ship this item to me? Please add all items to your shopping cart and a total will automatically calculate according to your location.

• What's the total if I want to buy multiple of your items? Please add all items to your shopping cart and a total will automatically calculate according to your location.

• Do you ship to my country? We ship internationally through eBays International Shipping Service (EIS). If your country is available to receive packages through this program then you will be able to checkout and pay for the item. If not, this means your country is excluded from this program and unfortunately our item can not be purchased. 

• I am unable to checkout, it says this item is unavailable to ship to me. Can you change your shipping options to ship directly to my country? Unfortunately there is a restriction on this item with your location that prevents us from shipping this to your country. We do not offer alternative services aside from EIS.

• Can you remove the item from its packaging to make shipping cheaper? This would alter the items condition. Unless an item we sell is specifically out of package or opened, we will not open an item for purposes of shipping as this will void eBay protections.

• Can you meet up with me to purchase this item? We do not offer this option. Pick up for larger items in certain situations can be arranged however the sale must be made through eBay as "pick up" shipping option.

• Why are your Funko POP prices not matched with PPG? PPG is taken in to consideration when determining value however we do not follow this site as prices are often not updated for years and are drastically inaccurately affected by sales of unauthentic fakes. In addition we have to take in to consideration several factors such as sale fees, costs of proper storage and costs traveling to event only exclusives, etc.